This Week In The Market – 14 May 2019

Edition 227: Check out our new feature: Words of wisdom
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In this week’s Market News:

- New online systems coming soon
- Our new safety feature: ‘Weekly words of wisdom’
- Exhibit your produce at Hort Connections

Market News

New online systems in a digital age

As part of the MMA’s Corporate Plan, we are always aiming to identify opportunities to improve a Market user’s experience. Most recently we have been investigating efficiencies relating to digital technology.
The MMA has been working for some months now assessing what digital systems the Market needs to move forward in an ever-increasing technological environment.
The first will be a self-serve online customer portal aimed to make your experiences and interactions at the Market more efficient.
You will hear more about these new online systems very soon. Watch this space!

Meet your advisory committee members

Over the coming weeks, we will be profiling each of our advisory committee members for you to get to know a little more about them.
This week we spoke to Tony Mecca, from the Retailers Advisory Committee.
Your role at the Market:
I’m a third-generation greengrocer. I own Mecca Brothers in Fitzroy North with my brother Joe.
What do you think are important issues for the industry and Market itself?
I believe that Market hours are the least important issue here – nobody should interfere between a buyer and a seller. A buyer and seller should be able to conduct their business as they see fit. We accept that fresh produce doesn’t happen in the middle of the day because of the nature of selection, transport, storage and loading into stores – it is what it is!
I think our biggest issue at the Market is credit, as in the use of credit and the relevance of the credit service to buyers. If everyone paid their bills in a timely manner, the place would run a lot smoother.
I also believe the MMA should always be looking at initiatives to save Market users money so the industry can be more competitive at street level.
What are you positive about for the future? 
The industry is changing, and we have more products available than ever before – from produce to other food offerings and packaging; new people are working in the industry, different generations, different nationalities and cultures.
We need to continue to show innovation and respect. I’d really like to see think-tanks take place with innovative people where we can drive change for the benefit of the entire Market community and industry.
Why did you want to be a member of the advisory committee?
I generally don’t say no to many things, and I like to get involved, I encourage my children to do the same – get involved and help out in areas they’re passionate about. I strongly believe that by getting together and sharing ideas, we can all have a better understanding of what goes on and find better solutions to issues that affect us all.
What’s something most people wouldn’t know about you?
Frank Pompei is my favourite brother-in-law! 

Advisory committees work with the MMA to advise on matters relating to Market operations and the fresh produce industry, and committee members are a great source of information and advice for Market users. To find out who all the members of the advisory committees are, please visit the MMA website.

Weekly words of wisdom

Check out our new weekly safety video – thanks Joe for being our first volunteer – a great piece of advice!

It’s essential to consider your safety while driving your buggy around the Market.
Remember, keep those feet in legs inside the vehicle at all times!

Exhibit your produce at Hort Connections

On the 24-26th of June 2019, Hort Connections returns to the Melbourne Convention Centre, and Melbourne Market businesses have the opportunity to exhibit within the FMA and CMAA’s 300m2 area at the Australia’s Fresh Produce MarketsTradeshow. With the event expecting over 2,500 growers and whole-of-supply-chain companies and organisations alike, this is the perfect chance to show off what sets Victorian produce apart from other states.

The exhibition display space on offer is a customised area utilising CHEP pallet bins, wrapped with ‘table tops’, and each wholesaler or service provider can book a set of 2-bins or a 4-bin standalone configuration for your display.
You will also get:

  • Exhibitor individual signage (standard size business logo)
  • Set-up support labour (conditions apply)
  • One admission to the trade show for company representative for each 2-bin space
  • Australia’s Fresh Produce Markets directory listing — logo
  • Delegate list: hard copy onsite and electronic version after the event

For more information download this form, or if you have any other questions, please contact kate@freshstate.com.au

Book an appointment to have the A Better Choice team visit your store

We now have almost 150 A Better Choicemembers on board! If you haven’t joined yet, why not? Book an appointment to have us visit you in-store and answer all your questions.

Book an appointment today to learn more

Hort Connections Free Breakfast

Thinking of going along to Hort Connections, the industry’s joint conference and trade show?
Then make sure you attend the AUSVEG free breakfast at the Market, on Thursday 16 May, where you can register on-site for the conference at a discounted price.
Where: Food Fellas Cafe, Store 51
When: Thursday 16 May
Time: 7:00 am – 8:00 am
AUSVEG will deliver a brief presentation about Hort Connections followed by a free breakfast and the opportunity to sign up to the conference.

Weak 4G signal? Sign up to our free wi-fi

Did you know the MMA offers a free wi-fi service across the entire site for all Market users to take advantage of?
The 4G network provided by some mobile service providers is often found to be weak within the Market precinct.
Our free wi-fi has a strong signal with a simple two-click registration process with no need to enter any personal details.
Once registered, a user will receive 24 hours of free wi-fi.

Make logging onto the Market free wi-fi part of your routine to start your workday.

PA testing

This week on Wednesday 15th and Thursday 16th May, testing of the PA system will occur across the entire site. The testing will take place between 2:00 pm and 5:00 pm so that it will have minimal impact on most Market users.

Access card expiry

Annual access cards expired on 30 April.
Any unpaid access card renewal invoices are now overdue, and lockouts for unpaid cards have commenced.
Business principals are advised to pay access card renewal invoices in full, if not done so already, to avoid disruption to business operations.
Payment methods

  1. Visit the Customer Service Centre between 4:00 am and 11:00 am and pay via cash, credit card or debit card.
  2. Pay online via the MMA website at www.melbournemarket.com.au/running-you-business/fees-and-payments.
  3. Pay over the phone via credit card by phoning 03 9258 6123.
  4. Pay via BPAY – look for the BPAY details on the bottom of your invoice.

Industry News

Food Recalls and Traceability: from Paddock to Plate

Melbourne’s North Food Group and Macpherson Kelley are inviting Melbourne Market users to a presentation that will focus on Food Recalls and Traceability.

About the event
Food safety is a critical issue and one that regulators treat very seriously. The session will highlight:
- the key requirements for food-related recalls – what you need to know to comply
- the steps of the recall process – dealing with regulators and your customers
- examples of recalls done well
- examples of recalls done badly
- practical tips and tricks for being prepared to help your recall run smoothly.

Click here to find out more and register.

Key Dates

Saturday 18 May - Federal Election
Monday 10 June - Queen’s Birthday Public Holiday

Ask the MMA

If you’ve got a question for the MMA email it to submissions@melbournemarket.com.au.

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