Melbourne Market Coronavirus (COVID-19) response

 

The novel coronavirus (COVID-19) has been declared a global pandemic.

The MMA is continually monitoring the latest advice from Government Departments and the World Health organisation about COVID-19, and we are taking a proactive approach and putting plans in place to help ensure everyone’s health and safety.

If you are feeling unwell, you should stay at home and seek medical advice.

Do not attend the Market for work, or to purchase produce, if you are feeling unwell in any way


THE MELBOURNE MARKET CONTINUES TO REMAIN OPEN WITH REGULAR TRADING HOURS.

This includes both the fruit and vegetable market and the flower market.

The Melbourne Market is an essential service and is vital in the supply chain of food. Along with the health and safety of Market users, our priority is to remain open to deliver fresh produce to Victorians.

Changes to Market operations

  • From Thursday 2 April it is a requirement of entry that all persons undergo temperature screening before entry. Any person registering a temperature of 38C or above will be denied entry.
  • From Thursday 2 April gates 2 and 3 and P1 pedestrian turnstile will be closed until further notice
  • Market cafes are restricted to only providing dine-in facilities for up to 20 seated patrons. Limits will be placed on entry to comply with the density requirements allowed within a single space – one customer per four square metres, with tables spaced at least 1.5m apart.
  • Access to the Melbourne Market is limited to only those carrying out essential core operations
  • Cash payments at the Customer Service Centre have been suspended
  • Market users must adhere to social distancing guidelines wherever possible, keeping a distance of 1.5 metres from others

All previous statements and Market-wide communications from the Melbourne Market Authority relating to COVID-19 can be found in the news section of our website.

As restrictions across Victoria begin to ease, the Melbourne Market will be making amendments to our own COVID-19 operational restrictions.

 

Communications from Market businesses

Some Market businesses have implemented their own measures to reduce the risk of COVID-19.

If you trade with any of these businesses, you should keep up to date with any changes or restrictions to their operations.

Letter from LaManna Premier Group

Letter from Kapiris Bros

 

Reducing the risk of COVID-19 at the Market

The critical piece of advice for Market users is, if you are feeling unwell, you should stay at home and seek medical advice. Do not attend the Market for work, or to purchase produce, if you are feeling unwell in any way.

The Federal and State Government continue to stress the importance of social distancing.

When at the Market you must:

  • Think about how you can alter your daily tasks to minimise direct close contact with others around you
  • Refrain from handshaking, hugging, kissing hello or similar
  • Wash and sanitise hands regularly
  • Keep a distance of at least 1.5 metres between yourself and fellow Market users where possible

All international travellers, including returning Australian citizens and residents, from any international destination, are to self-isolate for 14 days. This means if you have returned from overseas from Sunday 15 March, you will not be able to come to the Market for at least 14 days, even if you are feeling well.

The MMA has implemented several initiatives to help stop the spread of COVID-19

  • Installing visual guides on the floor to assist with social distancing
  • Installing additional hand sanitiser dispensers throughout the Market
  • Increased general cleaning schedules around the Market
  • Increasing common-area toilet cleaning schedules to every two hours
  • Displaying signage reminding market users to wash their hands regularly and thoroughly

Business Support

This crisis is unprecedented, and the MMA understands that market tenants face extraordinary challenges in the immediate future. As a result, the MMA has postponed the issuing of tax invoices/statements to all tenants, which were due on Friday 13 March, for the April to June quarter.

The State government is currently working through options for possible rent relief for eligible tenants. While we don’t know precisely what possible rent relief might look like just yet, we are approaching the issue with flexibility, and with our tenants’ best interests front and centre as we await further clarification on this issue.

Both the Federal and Victorian Government have already announced a range of measures to support small and medium businesses through this crisis.
The below links are provide details for seeking financial assistance and business support should you need it.
treasury.gov.au
business.gov.au – sole traders
business.gov.au – businesses

 

Questions

If you have any further questions, you can call the 24-hour security number, 0408 334 555.

For all enquiries call 03 9258 6100

8AM - 4PM, MON - FRI