PLEASE NOTE THAT THE MELBOURNE MARKETS ARE FOR WHOLESALE TRADE ONLY. MEMBERS OF THE PUBLIC CANNOT BUY DIRECT FROM THE MARKET.
Melbourne Markets is a wholesale market and is not open for public sales or unauthorized entrance. During trading the site can be extremely busy with many hundreds of industrial vehicles operating. Traffic, parking and pedestrian usage is subject to specific By-Laws and occupational, health and safety requirements. For these reasons special arrangements are in place to maintain safety and regulate entrance to the market whilst encouraging new traders and accommodating visitors.
As a general principle all visitors (people that do not have current access cards) to the site must either be:
1. Booked on the Tourist Train (PUBLIC VISITS)
All visits by the general public (tourists, educational groups) are to be arranged through the official guided tourist service. This service provides a professional guided tour aboard an electric tourist train. Passengers will be provided with day/night reflective safety vests while on tour. The vests must be worn at all times. For bookings, click on the Market Tours menu.
2. Authorised Industry Visits
General requirements for authorised industry visits:
- An industry visitor must make a written application to the Authority which will include the nature of the visit, the names of all visitors, company details, the date and time of entry (subject to current trading hours), vehicle registration number and contact details. An acknowledgement form has to be signed by the visitor before entry is permitted to the Melbourne Markets.
- A visitor must obtain the Authority’s permission 48 hours before the visit, that is, by 1.00pm on a business day two days prior to the visit.
- A visitor must at all times wear a day/night reflective safety vest while on market land, and, if requested by the Authority, will have to complete the relevant safety induction course.
- The contact person at the Authority for all visitors and enquiries is Rosemary. Contact Rosemary on (03) 9258 6122 Monday – Friday (7.00 am – 1.00 pm).
New Business Orientation Service
Melbourne Markets has introduced a special service to help new business customers become familiar with the Melbourne Markets layout, operations and services. This includes a customised tour of trading areas, introduction to operations, marketing, waste disposal, price reporting and other relevant services.
Business tours are only available to new/intending traders and operate on:
- Fruit & Vegetable Market: Tuesday & Wednesday 6.30am – 7.30am
- Flower Market: 6:30am – 7.30am
- Groups restricted to 5 maximum. Bookings essential. Call Nancy, (03) 9258 6108 Monday to Friday (7.30am – 3.30pm).
Interstate Buyer Visits
Interstate buyers who are registered with the wholesale market in their state of origin, may apply for an access card to buy from Melbourne Markets. Call Rosemary, (03) 9258 6122 Monday to Friday (7.00am – 1.00pm).
The Melbourne Wholesale Fruit, Vegetable and Flower Market would like to extend a welcome to members of the fresh produce industry visiting Melbourne from overseas.
The opportunity to visit the Market is available by contacting David Fussell – Marketing Manager.
Please contact David in advance to arrange a personal tour of the Market.
Phone: +61 3 9258 6102
Grower and Industry Sector Visits
Growers and other industry personnel that visit the Market on a regular basis to monitor consigned produce sales, educate staff or make business contacts should apply for an access card. For authorisation of first time visits contact Rosemary, (03) 9258 6122 Monday to Friday (7.00am – 1.00pm).
A. Planned Visits – Market tenants may request permission to have an outside person(s) visit the Market. The tenant should apply in writing (fax, email, letter) by no later than 1.00pm two working days prior to the visit. Details are to include the nature of the visit, the names of all visitors, entry gate number, the date and time of entry (subject to current trading hours), vehicle registration number and contact details. Market tenants will be required to sign an Acknowledgement Form whereby they agree to take responsibility for the visitor and ensure they are wearing a day/night reflective safety vest and are advised of safety issues in the Market. Contact Rosemary (03) 9258 6122 Monday to Friday (7.00am – 1.00pm).
B. Unplanned Visits – On rare occasions there is a need to provide access to visitors to the Melbourne Markets that are not planned. If this happens, the Authority has copies of the “Conditions of Entry” form at Gates 1 & 6, and a market user must meet these visitors at the gate, sign the relevant “Conditions of Entry” form, and provide the visitor with the required safety vest prior to entry into the Market.
Industry Conferences and Tours
The Melbourne Market welcomes industry groups, however plenty of advance notice is needed to make appropriate arrangements to book facilities. The tourist train is available for tours. A Conference Centre is available for hire. Contact Nancy on (03) 9258 6108 Monday to Friday 7.30am to 3.30pm.
Day/Night Reflective Safety vests must be worn at all times inside the Market permises.
In order to ensure safety of personnel and to coordinate appropriate arrangements for visiting dignitaries, consulates, politicians and other officials, approval needs to be authorised via the Chief Executive Officer in advance. Contact Megan, Executive Assistant to the CEO on (03) 9258 6103.
All media visits to the site need to be authorised in advance. This includes Public Relations and Marketing for Market business, news reporters, filming and other associated activities. Whenever possible the Authority will facilitate the appropriate arrangements whilst ensuring the safety of visitors and staff and security and privacy of market businesses. Contact Rosemary (03) 9258 6122 Monday to Friday (7.00am – 1.00pm).
The Melbourne Markets seeks to assist all sectors of the fresh produce industry to capture images of the working market and its products to support marketing initiatives. If you wish to access the Market for this purpose please complete and return the application form.
MMA App Film Production-July 2011 for film production and still photography in the Melbourne Wholesale Fruit, Vegetable & Flower Market
Parking for Visitors
Parking is limited within the market and should be organized in advance.
All enquiries regarding visits to the Market should be directed to Rosemary on (03) 9258 6122 Monday to Friday (7.00am – 1.00pm) or fax requests to (03) 9258 6176.