Visiting the Market

Melbourne Markets is a wholesale market and is not open for public sales or unauthorized entrance. During trading the site can be extremely busy with many hundreds of industrial vehicles operating. Traffic, parking and pedestrian usage is subject to specific By-Laws and occupational, health and safety requirements. For these reasons special arrangements are in place to maintain safety and regulate entrance to the market whilst encouraging new traders and accommodating visitors.

As a general principle all visitors (people that do not have current access cards) to the site must either be:

All visits by the general public (tourists, educational groups) are to be arranged through the official guided tourist service. This service provides a professional guided tour aboard an electric tourist train. Passengers will be provided with day/night reflective safety vests while on tour. The vests must be worn at all times. For bookings, click on the Market Tours menu.

General requirements for authorised industry visits:

  • An industry visitor must make a written application to the Authority which will include the nature of the visit, the names of all visitors, company details, the date and time of entry (subject to current trading hours), vehicle registration number and contact details. An acknowledgement form has to be signed by the visitor before entry is permitted to the Melbourne Markets.
  • A visitor must obtain the Authority’s permission 48 hours before the visit, that is, by 1.00pm on a business day two days prior to the visit.
  • A visitor must at all times wear a day/night reflective safety vest while on market land, and, if requested by the Authority, will have to complete the relevant safety induction course.

New Business Orientation Service

Melbourne Markets has introduced a special service to help new business customers become familiar with the Melbourne Markets layout, operations and services. This includes a customised tour of trading areas, introduction to operations, marketing, waste disposal, price reporting and other relevant services. Bookings essential. For bookings, visit the Market Tours page.

Interstate Buyer Visits

Interstate buyers who are registered with the wholesale market in their state of origin, may apply for an access card to buy from Melbourne Markets.

International visitors

The Melbourne Wholesale Fruit, Vegetable and Flower Market would like to extend a welcome to members of the fresh produce industry visiting Melbourne from overseas. Bookings are essential. For bookings, visit the Market Tours page.

Tenants’ Visitors

A. Planned Visits – Market tenants may request permission to have an outside person(s) visit the Market. The tenant should apply in writing (fax, email, letter) by no later than 1.00pm two working days prior to the visit. Details are to include the nature of the visit, the names of all visitors, entry gate number, the date and time of entry (subject to current trading hours), vehicle registration number and contact details. Market tenants will be required to sign an Acknowledgement Form whereby they agree to take responsibility for the visitor and ensure they are wearing a day/night reflective safety vest and are advised of safety issues in the Market.

B. Unplanned Visits – On rare occasions there is a need to provide access to visitors to the Melbourne Markets that are not planned. If this happens, the Authority has copies of the “Conditions of Entry” form at Gates 1 & 6, and a market user must meet these visitors at the gate, sign the relevant “Conditions of Entry” form, and provide the visitor with the required safety vest prior to entry into the Market.

Industry Conferences and Tours

The Melbourne Market welcomes industry groups, however plenty of advance notice is needed to make appropriate arrangements to book facilities. The tourist train is available for tours. A Conference Centre is available for hire.

Day/Night Reflective Safety vests must be worn at all times inside the Market permises.

VIP Visits

In order to ensure safety of personnel and to coordinate appropriate arrangements for visiting dignitaries, consulates, politicians and other officials, approval needs to be authorised via the Chief Executive Officer in advance.

Media

All media visits to the site need to be authorised in advance. This includes Public Relations and Marketing for Market business, news reporters, filming and other associated activities. Whenever possible the Authority will facilitate the appropriate arrangements whilst ensuring the safety of visitors and staff and security and privacy of market businesses.

The Melbourne Markets seeks to assist all sectors of the fresh produce industry to capture images of the working market and its products to support marketing initiatives. If you wish to access the Market for this purpose please complete and return the application form.

MMA App Film Production – 2014 for film production and still photography in the Melbourne Wholesale Fruit, Vegetable & Flower Market.

For all enquiries regarding visiting the Market please contact the MMA on (03) 9258 6100 Monday to Friday (8.00am – 4.00pm) or email enquiries to info@www.melbournemarkets.com.au.


For all enquiries call 03 9258 6100

8AM - 4PM, MON - FRI